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Step-by-step guides for connecting your exchange
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Common Topics

Go to the Dashboard, scroll down and click the 'Connect Exchange' button. This allows you to connect your exchange and monitor your spot portfolio — use read-only API permissions here, this is just for portfolio monitoring.

To enable live trading, navigate to Bots and click 'Create Bot'. You will need a read+write API key from your exchange sub-account settings.

We currently support 5 crypto exchanges: Bybit, Binance, OKX, KuCoin and MEXC. See our Exchange Guides for step-by-step setup instructions.

Open the Strategy Vault, copy a strategy to your vault, then open the strategy detail page. Click "Upload Backtest" and select your TradingView CSV export. Make sure you export from TradingView's Strategy Tester using the "Export Trades" option.

Check the following: (1) Your API key has trade permissions enabled — read-only keys cannot place orders. (2) The bot status is set to Active in Bots. (3) Your TradingView alert webhook URL matches exactly. (4) The alert message JSON format matches the expected format. Check the bot's activity log for error details.

First upload a backtest CSV to a strategy in your vault. Then open the strategy detail page and click "Run Monte Carlo" on any backtest row. Configure simulation count and skip percentage. Results include P&L distribution, drawdown analysis and a robustness grade. Visit Monte Carlo to view all saved simulations.

Go to Account and scroll to the subscription section. Choose Starter or Pro and select monthly or annual billing. You'll be redirected to our secure Stripe checkout. Your new plan activates immediately after payment.

Go to Account and click "Manage Subscription". This opens the Stripe customer portal where you can cancel at any time. Your access continues until the end of the current billing period.

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